How do I become a beta tester?
A: Beta access is currently limited. Watch official KepAIx channels for future availability updates.
Is my data shared publicly?
A: KepAIx is designed to use anonymous learning information only and does not publicly share personal user data.
Will KepAIx use a lot of my computer resources?
A: KepAIx is designed to run efficiently, but performance may vary depending on hardware, market activity, and background applications.
Can I run multiple copies of KepAIx?
A: Running multiple active copies at the same time is not recommended during beta testing.
My charts or panels are blank.
A: This is usually caused by temporary data connection issues or startup loading delays. Restarting the widget normally resolves the problem.
What version of Windows is supported?
A: KepAIx is designed for modern Windows systems. Windows 10 and Windows 11 are recommended for best compatibility.
Does KepAIx work offline?
A: Some local features may still work, but live data, AI updates, licensing checks, and network learning features require internet access.
Why does the widget need internet access?
A: KepAIx uses live market data, licensing validation, and optional learning updates that require an internet connection.
Can I transfer my license to a new PC?
A: Yes, in many cases support can reset your device activations during beta testing.
I entered my license key but activation failed.
A: Double-check the license key for typing errors and verify your internet connection. If activation still fails, contact support.